Privacy Policy

Introduction

NeonPraxis AS ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website or use our financial planning services. We are the data controller for the personal information we process about you.

Data We Collect

We collect various types of personal data to provide our financial planning services effectively. The data we collect includes:

Personal Information

• Name, address, email address, and telephone number
• Date of birth and identification information
• Employment details and income information
• Financial information including assets, liabilities, and investment details
• Family circumstances and dependant information
• Risk tolerance and investment preferences

Technical Information

• IP address and browser information
• Website usage data and analytics information
• Cookie data and preferences
• Device information and operating system details

How We Use Your Information

We use your personal data for specific purposes based on legitimate interests and legal requirements. How we use your data includes:

Service Provision

• Providing financial planning advice and services
• Conducting financial assessments and creating personalised strategies
• Managing your account and maintaining client relationships
• Processing payments and managing billing

Legal and Regulatory Compliance

• Meeting anti-money laundering and know-your-client requirements
• Complying with financial services regulations
• Maintaining records as required by law
• Responding to legal requests and regulatory enquiries

Communication and Marketing

• Communicating about your financial plans and our services
• Sending relevant financial information and market updates
• Marketing our services (with your consent)
• Improving our website and services

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract: To provide our financial planning services
• Legal obligation: To comply with financial regulations and legal requirements
• Legitimate interests: To improve our services and communicate relevant information
• Consent: For marketing communications and non-essential cookies

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

• With financial product providers to implement your financial plan
• With professional advisors (solicitors, accountants) when necessary
• With regulatory authorities as required by law
• With service providers who assist in delivering our services
• In the event of a business sale or merger (with appropriate safeguards)

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal requirements. Client records are typically retained for seven years after the end of our relationship, as required by financial services regulations. Marketing data is retained until you withdraw consent or we determine it is no longer necessary.

Your Rights

Under GDPR and Norwegian data protection laws, you have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (subject to legal requirements)
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent for marketing or cookies

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or your local supervisory authority.

Company Information